WAO — We Are Open
The living area of an apartment at WAO Certosa: sofa, round table and a large window onto greenery

Your space in Milan, for as long as you need

A ready-to-live home, with services included and a community you can experience, whenever you want. For work, a short stay, or exploring the city.

Available from January 2027

The right place to experience Milan your way

Here you’ll find the right balance between space, time and people.

  • Comfort

    A space of your own, where you can truly unwind and recharge.

  • Freedom

    Come and go as you like. Work, relax and plan your time with no unnecessary constraints.

  • Community

    Events, informal moments and people to connect with—if you feel like it.

Our apartments

Your base in Milan. Work, go out, come back and find everything ready.

  • Bedroom of an apartment at WAO Certosa, with a dark wooden headboard and a sage green wall

    Standard

    32 sqm

    Private apartment with kitchen and bathroom. Designed for independence, without compromise.

    • Fully equipped kitchen and private bathroom with shower
    • Air conditioning
    • Organic and eco-friendly bathroom amenities
    • Access to WAO services

    1 or 2 persons

  • Living area of an apartment at WAO Certosa with a fitted kitchen, dining table and air conditioning

    Superior

    52 sqm

    Two separate areas: bedroom and living space. More room, more comfort.

    • Fully equipped kitchen and private bathroom with shower
    • Air conditioning
    • Organic and eco-friendly bathroom amenities
    • Access to WAO services

    1 or 2 persons

  • Top-floor studio at WAO Certosa: sloped ceiling, blue floor and a glass door onto the private terrace

    Deluxe

    36 sqm + private terrace

    With a private terrace, for your own outdoor space.

    • Fully equipped kitchen and private bathroom with shower
    • Air conditioning
    • Organic and eco-friendly bathroom amenities
    • Access to WAO services

    1 or 2 persons

Services and spaces, always accessible

  • The WAO bar and restaurant: counter, small tables and green seats under ceiling lights

    Bar & restaurant

    For a quick break, lunch or an aperitivo without leaving the building.

  • The WAO gym with treadmills, weight machines and a wooden bench

    Gym

    Work out whenever you want, just steps from your apartment.

  • A WAO common area with tables and green seats for working or meeting people

    Common areas

    Flexible spaces for work, meetings or events.

Everything included,no complications

  • Weekly cleaning
  • Wi-Fi and utilities included
  • Laundry service
  • Flexible contracts
  • No hidden costs

In the heart of the Certosa District, well connected to the entire city.

Move around Milan easily, then come back to a space designed for your comfort.

Map of the Certosa District in Milan, showing WAO Certosa and Certosa FS station

Distances

Duomo di Milano
20-25 minutes
CityLife
10 minutes
Fiera Milano City
10 minutes

Public transport

Train lines
S11, S5, S6
Tram
1-12
Bus
40-57-35-N57

Airports

Malpensa
35-55 minutes (direct train)
Linate
35 minutes

How it works

  1. 1. Choose your dates

    Select your arrival and departure.

  2. 2. Send your request

    We’ll get back to you quickly with confirmation.

  3. 3. Enter WAO

    Arrive, settle in and start using the spaces right away, your way.

Furnished apartments in Milan. Flexible contracts. All-inclusive services. No surprises.

FAQ

Contracts and Requirements

  • Who can stay at WAO Certosa?

    WAO Certosa welcomes anyone looking for an apartment in Milan for study, work, or temporary stays. Students, professionals, companies, and people passing through: here you’ll find a flexible solution and an active community.

  • I am 99 years old. Can I stay at WAO Certosa?

    Yes. There is no age limit. WAO Certosa is open to anyone who wants to enjoy a dynamic living experience while respecting the community.

  • Can I choose who I share the apartment with?

    You can choose a private solution or room sharing (2, 3, or 4 people).

    If you do not already have roommates, our team will assign them based on age, length of stay, and gender, ensuring balance and privacy for everyone.

  • Is there a minimum stay?

    No. Flexibility is one of our strengths.

  • Do I have a right of first refusal on my room?

    One month before expiration, you will receive a renewal proposal and updated economic conditions by email.

  • Which documents must I present?

    Identity document, Italian tax code (codice fiscale), and residence permit if applicable.

Logistics and Maintenance

  • How do I get to WAO Certosa?

    We are a 5-minute walk from Certosa FS station.

    Connections:

    • Bus 40, 57, 35, N57
    • Trains S11, S5, S6
    • Tram 1, 12
    • Metro M1

    All updated details are available on the website.

  • What time is check-in?

    From 2:00 PM.

    If the room is ready earlier, we may anticipate your check-in.

  • Can I arrive after reception hours?

    Yes. Check-in is available 24/7.

    If you arrive outside reception hours, you will need to complete the identification process the following day.

  • Which documents must I sign?

    At check-in you must sign:

    • contract
    • house rules
    • general conditions
    • privacy policy
    • emergency contact form

    Your data is processed in compliance with current regulations.

  • How does check-out work?

    You will receive all operational instructions by email.

  • What time is check-out?

    By 10:00 AM on the last day.

  • Is late check-out possible?

    You may submit a request. It depends on availability.

Life at WAO

  • Are pets allowed?

    We are pet friendly. Contact us to learn about specific conditions and rules.

  • Is parking available?

    Public parking is available in front of the building.

  • Can I host someone in my room?

    It depends on the accommodation type.

    Each resident is entitled to:

    • 3 free overnight stays per month for one guest
    • up to 4 additional nights with a surcharge

    For shared rooms, roommate consent is required.

    Guests must always register at reception for security and privacy reasons.

    Rules may vary depending on the period.

  • What common areas are available?

    Gym, common areas, bar, restaurant, green spaces, and relaxation areas.

    All spaces are designed to encourage study, work, and social interaction.

  • Are there time restrictions for access?

    No. Residents have a personal badge and can enter and exit freely at any time.

  • Can I bring furniture or appliances?

    You may submit a request. We evaluate each case to ensure safety and respect for shared spaces.

  • Are linens and towels provided?

    Yes. We provide sheets, towels, blankets, and pillows.

  • Are kitchen utensils provided?

    Yes, apartments are equipped with basic utensils.

  • Is the building monitored?

    Yes. 24/7 surveillance is in place to ensure safety and peace of mind.

  • Is there a fire safety plan?

    Yes. The building is equipped with fire detection and suppression systems.

    Evacuation plans are available in apartments and common areas.

  • Are there events and activities?

    Yes. Events are an integral part of WAO life:

    parties, live podcasts, stand-up comedy, talks, and community initiatives.

Payments and Costs

  • Is cleaning service included?

    A weekly cleaning service with linen change is included.

    Additional cleaning services are available upon request for an extra fee.

  • How can I book accommodation?

    Fill out the form on the website or email waocertosa@waospaces.it indicating:

    • arrival date
    • departure date
    • apartment type
    • private solution or room sharing

    You will receive availability details.

    To secure the accommodation, a €60 payment is required, which will be deducted from the contract upon confirmation.

  • What are the cancellation conditions?

    Cancellation is free up to 30 days before the start of the stay.

    From 29 days onward, the first month’s rent will be retained.

  • What are the withdrawal conditions?

    You may withdraw with written notice and 30 days’ notice period.

    An early termination fee of €250 applies.

    If the notice period is not respected, the accommodation fee for the missing period will be charged.

  • Can I change rooms during my stay?

    You may submit a request. Availability and any contractual updates depend on rooms available at that time.

  • Is subletting allowed?

    No. Subletting is not permitted.

  • How can I pay?

    WAO Certosa is cashless.

    We accept online payment, bank transfer, and card.

  • Which card networks do you accept?

    We accept major international card networks.

  • How do I pay the monthly rent?

    By bank transfer, online payment, or card.

    The monthly rent must be paid by the 5th day of the current month.

  • Do I need to pay the tourist tax?

    For stays longer than 14 nights, no tourist tax is required.

  • Are there extra costs?

    No. The monthly rent includes utilities, gym access, and use of common areas.

    There are no hidden costs.

Viewings and Bookings

  • Can I see the room before booking?

    Yes, by appointment.

    The specific room assignment takes place at check-in.

People at an event in the WAO courtyard, among parasols and string lights

Do you want to live in Milan without stress?