Who we are
We are WAO, a real estate company that designs, builds and runs spaces for work, events and contemporary living in Milan (for now). Our vision is to create a network of places animated by people committed to building a better world. We do it by turning existing buildings into living, well-kept places, integrated into their neighbourhood and city.
WAO Food is the tastiest part of the project: the bars and kitchens inside our spaces, open from breakfast through to the aperitivo, for the people who work there and for anyone passing by. We are a young, fast-growing team with a hands-on, responsible, execution-oriented approach.
What you'll do
- You'll run the venue end to end: opening, shifts, till, takings, suppliers, orders and stock counts.
- You'll own the venue's P&L: revenue, food & beverage cost, labour cost. You're the first person to look at the numbers.
- You'll grow the team: kitchen, counter and floor. Hiring (together with us), training, shifts planned with your head.
- You'll uphold quality, HACCP and safety standards without anyone having to remind you.
- You'll work shoulder to shoulder with the WAO events and community team: when the space comes alive, your venue is the heart of the evening.
Who we're looking for
- At least 3 years in positions of responsibility in structured catering or coffee shops, having managed a team directly.
- Comfortable with numbers: KPIs, food cost, till and stock management systems, spreadsheets.
- HACCP certificate and a grounding in safety regulations.
- Fluent Italian and working English: our community is international.
- Nice to have: experience in hybrid formats (coworking, hospitality, concept stores) or in opening new venues.
What we offer
- A permanent contract, CCNL Pubblici Esercizi
- A gross annual salary between €30,000 and €35,000 + an annual MBO on targets
- A venue that lives by day, from breakfast to aperitivo (no closing up at 2am ;) )
- A meal on shift, access to WAO events
- New openings in the pipeline: whoever proves they can make one venue work will be running more of them tomorrow
Selection process
- 1
CV screening:
we assess the match with the profile we're looking for
- 2
First step:
an introductory video call
- 3
Second step:
an interview at the venue